One skill. One seat.Installed, not taught.
Send one banker or a few. Each course installs one skill with practice, written commitments and a 30-day check, in our Livonia office or online.
For frontline bankers.
Guide, Don't Pitch
Four live online sessions that replace the sales pitch with the questions customers actually answer.
Wednesdays, January 13 to February 3, 2027, 1 to 3 PM ET.
$995 per banker.Sign up
For anyone who leads.
Recovery (coming soon)
The four-minute conversation that resets a standard without drama.
For managers.
MMI: the weekly inspection (coming soon)
Run the short weekly meeting that keeps commitments from slipping.
Installed, not taught.
Every offer runs the same four steps. That's why the behavior is still there in 90 days.
- 1Learn the behavior.One specific behavior, practiced on situations from your own bank.
- 2Commit in writing.Each person writes what they'll do, where and with whom.
- 3Apply it at work.Real customers, real team members, real pressure.
- 4Inspect it weekly.A short weekly check (MMI) makes sure it held. What slipped gets a recovery plan.
Every Skill Install ends with written commitments and a 30-day check-in.